Collections Specialist

Our client in the manufacturing industry is looking for a Collections Specialist to join their team in the Denver area

 

Job Description:

  • Responsible for monitoring, maintaining, reducing delinquency on assigned accounts, and assisting other collectors
  • Process refunds, credit card payments, and account adjustments/ write offs
  • Help maintain customer service internally and externally
  • Produce weekly reports with the status of accounts receivable
  • Help resolve customer discrepancies and overpayments
  • Prepare activity notes for customer interactions
  • Perform research and resolve customer disputes and account discrepancies
  • Assist with processing and approving credit applications
  • Assist with providing credit references for current customers
  • Assist with Cash application and uploads

 

Requirements:

  • Proficient with the Microsoft Office Suite, including strong Excel skills
  • Strong analytical, problem-solving and organization skills
  • Excellent verbal, written and interpersonal communication skills
  • Able to communicate with professionals at all levels
  • Able to work both independently and collaborate as part of a team
  • Able to work on multiple projects with accuracy and efficiency, while keeping to deadlines
  • Able to adapt to changing priorities
  • Detail-oriented
  • Strong work ethic

 

Experience:

  • Bachelor’s degree in business administration, accounting or related field and a minimum of 2 years’ relevant experience

Ref #22140

Dora DangCollections Specialist