Collections Supervisor

Our client in the consumer products industry is looking for a Collections Supervisor to join their team in Orange County


Job Description:

  • Review prepaid report
  • Contact customers to prevent/minimize delinquency
  • Identify problem accounts and resolve issues and customer complaints
  • Maintain cash forecast and customer account payment status
  • Follow up on short payment bill-backs
  • Reconcile accounts balances
  • Provide receivable updates
  • Post cash and issue RMA’s, credit memos and write offs
  • Maintain bad debt and bad debt recovery records
  • Assist with month end reporting and month-end close
  • Enter customer invoices



  • Proficient with the Microsoft Office Suite, including strong Excel skills and ERP system
  • Strong analytical, problem-solving and organization skills
  • Excellent verbal, written and interpersonal communication skills
  • Able to work independently and take initiative
  • Able to work on multiple projects with accuracy and efficiency, while keeping to deadlines
  • Able to adapt to changing priorities
  • Detail-oriented
  • A team player
  • Strong work ethic



  • Bachelor’s degree in related field and a minimum of 3 years’ relevant experience


Dora DangCollections Supervisor