Senior Analyst, Forecasting

Our client in the hospitality industry is looking for a Senior Analyst, Forecasting to join their team in the San Fernando Valley

 

Job Description:

  • Help maintain and improve inbound contact forecasting model on annual, monthly, weekly and daily basis
  • Help analyze data to fully understand and incorporate key drivers of call/chat volume and formalize forecast assumptions
  • Perform review process to systematically identify anomalies and evaluate reasonableness
  • Prepare and update management reporting and analytics
  • Develop annual and quarterly long-term plan materials

Requirements:

  • Proficient with the Microsoft Office Suite, including strong Excel skills
  • Strong analytical, problem-solving and organization skills
  • Excellent verbal, written and interpersonal communication skills
  • Able to communicate with professionals at all levels
  • Able to work independently and take initiative
  • Able to adapt to changing priorities
  • Able to work on multiple projects with accuracy and efficiency, while keeping to deadlines
  • Detail-oriented
  • A team player
  • Strong work ethic

Experience:

  • Bachelor’s degree in statistics, applied math, engineering, computer science, economics, finance or related field and a minimum of 5 years’ relevant experience

Ref #27476

Dora DangSenior Analyst, Forecasting