Our client in the consumer products industry is looking for a Senior Manager Payment Operations to join their team in Los Angeles County

 

Job Description:

• Develop and implement a credit card/payment processing management and collections strategy
• Prepare, maintain, communicate and execute against an integrated payment processing and monitoring strategy
• Develop, initiate and maintain effective credit, collection, chargeback, and accounts receivable cash application procedures
• Analysis and maintenance of collections statistics, research and resolution of all chargebacks, and maintenance of chargeback levels within acceptable thresholds
• Assist with various departments to define collection goals, bad debt limits and account eligibility rules
• Help establish and maintain innovative methods of building relationships with customers

 

Requirements:

• Proficient with the Microsoft Office Suite, including strong Excel skills
• Strong analytical, problem-solving and organization skills
• Excellent verbal, written and interpersonal communication skills
• Able to communicate with professionals at all levels
• Able to work independently and take initiative
• Able to adapt to changing priorities
• Able to work on multiple projects with accuracy and efficiency, while keeping to deadlines
• Detail-oriented
• A team player
• Strong work ethic

 

Experience:

• Bachelor’s degree in related field and a minimum of 5 years’ relevant experience

Ref #26303

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