Interim Chargeback Specialist (Project)

Our client in the retail industry is looking for an Interim Charge back Specialist to join their team in Los Angeles County

 

Job Description:

  • Manage, validate, and document the reconciliation of open chargebacks, disputes, and short payments on Accounts Receivable
  • Assist sales, production, shipping, billing and EDI departments to validate and ensure resolution and prevention of chargebacks
  • Help validate chargebacks and resolve any internal errors or non-compliance issues
  • Help resolve dispute invalid chargebacks
  • Perform and issue manual documents to reconcile and offset all valid chargebacks, deductions, and over payments
  • Perform and issue Return Authorizations and Credit Memos
  • Prepare and present chargeback and recovery reports
  • Assist with various customer service functions

 

Requirements:

  • Strong analytical, problem-solving and organization skills
  • Excellent verbal, written and interpersonal communication skills
  • Able to communicate with professionals at all levels
  • Able to be discreet with confidential/sensitive information
  • Able to work both independently and collaborate as part of a team
  • Able to work on multiple projects with accuracy and efficiency, while keeping to deadlines
  • Able to adapt to changing priorities
  • Detail-oriented
  • Strong work ethic

 

Experience:

  • Bachelor’s degree preferred and a minimum of 2 years’ relevant experience
Dora DangInterim Chargeback Specialist (Project)