Interim Chargeback Analyst (Project)

Our client in the communications services industry is looking for an Interim Chargeback Analyst to join their team in Los Angeles County

 

Job Description:

  • Responsible for investigating and ensuring all credit card disputes and/or chargeback matters
  • Investigate suspicious alerts/notifications from various credit card banks and departments
  • Monitor and analyze chargeback levels
  • Perform research and process customer requests for refunds and credits
  • Prepare deposits for customer checks received

 

Requirements:

    • Proficient with the Microsoft Office Suite, including strong Excel skills
    • Strong analytical, problem-solving and organization skills
    • Excellent verbal, written and interpersonal communication skills
    • Able to communicate with professionals at all levels
    • Able to work independently and take initiative
    • Able to adapt to changing priorities
    • Able to work on multiple projects with accuracy and efficiency, while keeping to deadlines
    • Detail-oriented
    • A team player
    • Strong work ethic

 

Experience:

  • Bachelor’s degree preferred and a minimum of 3 years’ relevant experience

Ref #24685

Dora DangInterim Chargeback Analyst (Project)